Introduction At Bizok.in, we want you to be completely satisfied with your purchase. If you are not happy with the product, you can return it according to the terms outlined below.

Eligibility for Returns To be eligible for a return:

• The product must be unused and in the original packaging.
• Returns must be initiated within 7 days of delivery.
• Certain items, such as medical devices, consumables, and custom-made products, are not eligible for return unless defective.

Return Process To initiate a return, contact us at care@bizok.in with your order details. Once your return is approved, we will provide instructions on how to return the product. Return shipping costs are the responsibility of the customer unless the item was defective or incorrect.

Refunds

• Refunds will be processed once the returned item is received and inspected.
• Refunds will be issued to the original payment method within 10 business days of receiving the returned product.

Exchanges If you wish to exchange a product, follow the return process and specify the replacement product. Exchanges are subject to product availability.

Non-Returnable Items

• Opened medical devices
• Custom or personalized products
• Perishable items

Contact Information For questions regarding returns and refunds, please contact:

• Email: care@bizok.in
• Phone: +91 80696 40461
• Locations:2nd Floor, D-180C, Phase 8B, Industrial Area, Sector 74, SAS Nagar (Mohali), Punjab – 160062 India